FREQUENTLY ASKED QUESTIONS

Q: Can i install an electric vehicle charger myself?

A: No, a qualified electrician needs to install it for you.

Q: What brand electric vehicle chargers do you offer?

A: We offer the Victron electric vehicle chargers, but can source other chargers upon request.

Q: Does the electric vehicle charger come with a cable?

A: No, the cable is sold separately.

Q: How do AC EV Chargers work?

A: AC power from the grid is converted to DC power because EV batteries only hold DC power. The vehicle's internal charger handles the conversion.

Q: How do DC  EV Chargers work?

A: These charging stations convert the AC power from the grid into DC power before it reaches the vehicle's internal charger. This bypasses the much slower onboard charger.

Q: What uses are AC Chargers best suited for?

A: Overnight charging at home or workplaces where the vehicle is left for multiple hours.

Q: What uses are DC Chargers best suited for?

A: Long-distance driving because it has a much quicker charging time

Q: Are your MicroCare EV Chargers imported?

A: No they are locally made in SA

Q: Are the MicroCare EV Chargers suitable for outdoor installations?

A: Yes, they have robust enclosures with durable construction

Q: Do the blue Victron charging stations come in any other colors?

A: Yes, a white or black front cover can be ordered separately

Q: Do the Victron charging stations have any special features?

A: Yes, they have a programmable light ring that indicates the state of the station like charged, charging or disconnected etc.